You’ll be able to cancel a booking using the link in your confirmation email. GTS369 AUTO Please try to cancel with as much notice as possible so that the slot can be offered to someone else. If you’re visiting the Days Road shop you’ll need to book a slot as the shop is accessed through the Reuse and Recycling Centre.
To visit one of our household waste recycling centres you must book a slot in advance. Before you visit the recycling centre you will need to book a slot. It’s quick and easy and you will receive an email confirming the date and time for you to come to visit.
The booking system will remain in place for the time being to manage customer demand and facilitate continuation of a controlled and safe recycling centre operation. If you are unable to find your booking details or email, please do not make another booking. If you have booked and you can no longer visit in the vehicle you booked with (for example, if your car won’t start), you will be able to use another car from your household.
If you are visiting in a car, you will be able to book up to 4 visits per calendar month. If your vehicle needs a permit you will need to apply for a new permit before you can book a date and time to visit. Find out how you can recycle some of your household waste recycling products. Once booked, you will receive a reference number via email which you must use when visiting the centre. You will need to bring a debit or credit card with you to the Recycling Centre where a member of staff will help you pay.
If you provide an email address, you will get a confirmation email every time you book, which will include your booking reference number and the number of slots you have used. If you need to cancel or rearrange your slot, please select the cancellation link found at the bottom of your booking confirmation email. Non-Kent residents will be required to pay £10 per visit from 1 April 2023 to use KCC Household Waste Recycling Centres. If you arrive too early or late to your appointment we are unable to guarantee entry. We now know in advance which vehicle is coming, at which time and for which destination.
In 2021 the most popular comment from customers was that the booking system should stay in place when social distancing requirements cease. If you cannot get through online, email us , fil out the information required and we will check for you. We can only amend or cancel your booking up to one hour before your booked slot.
You can book up to two weeks in advance, or one hour before you visit, if slots are available. If you are visiting in a hire car, you will need to show a copy of your hire agreement when you visit. If you book online, you will also be reminded of how many slots you have used when you book.
(When emailing please include details of your booking, so we can let the site staff know you are coming.) You can also ask site staff for assistance when you arrive on site. If you cannot book a slot for the time you want, please keep trying. New slots are added each day and as bookings are cancelled availability may change. Get a free health check on the state of your operations with our Dock Scheduling Assessment and level up your yard management. Answer four short questions and get personalized recommendations, including how to decrease waiting times, reduce manual effort, avoid demurrage costs, and more.
If mixed waste and recycling is brought to the site this is limited to four visits per 28 days; for garden waste only, up to 6 visits per 28 days. If you are unable to attend your pre-booked slot, please cancel this using the link provided in the confirmation email received at the time of booking. You can donate items for re-use at all of Suffolk’s recycling centres in the orange re-use containers on site to support local charities.
Sites are now back to 100% capacity, making it even easier to make a booking. If you’re waiting to book a time slot for your visit, please hold on to your waste until a slot becomes available or you could try booking at another nearby site which may have availability. Most sites have good availability with Lowestoft, Haverhill and Stowmarket being the busiest sites. All re-use items from sites are sold through the two Re-use Shops at Bury St Edmunds and Foxhall Recycling Centres.
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